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-- Home Knowledge Base Create a Ticket Check Existing Ticket Home Knowledge Base Create a Ticket Check Existing Ticket Home Knowledge Base Create a Ticket Check Existing Ticket Found Articles × Welcome to our Support Desk Can't Find The Answer To Your Question In Our Knowledge Base? Simply submit a ticket and one of our support representatives will be in touch shortly to help you. ⊕ Create a Ticket Do you have an existing ticket? No problem. You can see the status, check for updates, and read all of your existing tickets. ✉ Check Existing Ticket Membership Questions Access Marketing University Members Area -- Access Marketing University Members Area Membership Cancellation -- Membership Cancellation Cancel Trial Membership -- Cancel Trial Membership Affiliate Questions Affiliate Login -- Affiliate Login Affiliate Sign Up -- Affiliate Sign Up Billing When Is My Billing Date -- When Is My Billing Date Refund -- Refund Update Credit Card -- Update Credit Card Can I change my billing date -- Can I change my billing date Create a New Ticket Note: If you've already created a ticket and just want to check the status of that ticket, click here . Marketing University Contact Form Select Department * General Add Attachment Thank You Your message has been submitted. We will contact you via email as soon as possible. **Please Note** We strive to get back to our customers within 24 hours of receiving a ticket. If you have not received a response in 48 hours, please make sure to check any bulk, junk or spam filters you may be running that could have blocked our email to you. And always remember to utilize the specific ticket link so you can check this ticket directly online for any replies. Please feel free to let us know if you have any additional questions. Best of Success, Marketing University Customer Support Please be sure to check your spam folder if you are using an online mail service. Submit Another Ticket Most Asked Questions Access Marketing University Members Area You access your Marketing University Membership by logging in at: https://marketinguniversity.com/wp-login.php If you do not remember your password, please use the lost password utility as our support staff does not have access to members passwords. If you do not remember your UserName, please submit a ticket with the subject line of "Log in Help" and provide the email address and full name used when subscribing. Membership Cancellation To cancel your Marketing University membership please submit a ticket with the subject line of "Cancel Membership" Please make sure to provide the full name and email address associated with the subscription. **NOTE** You must cancel your membership PRIOR to your next bill date to avoid that month's subscription payment. Refunds will not be available for memberships canceled after the bill date. Affiliate Login Log into your Marketing University Affiliate Account at: https://payblue.com/m/affiliate/login/MarketingUniversity Your UserName is the email address associated with your Affiliate Account. If you do not remember your password, please use the lost password utility, as our help desk staff do not have access to affiliates passwords. Cancel Trial Membership To cancel your 14 day trial please submit a ticket with the subject line "Trial Cancellation" and provide the full name and email address used when signing up for the trail. **REMEMBER** You MUST cancel BEFORE your trial ends to ensure you are not charged. There is no refund available after the subscription has charged. Affiliate Sign Up Sign up to become a Marketing University Affiliate here: https://payblue.com/m/affiliate/register/MarketingUniversity Once you sign up, you can log in to get your affiliate links and tools. When Is My Billing Date Your billing date is on a 30 day schedule. Your card on file will be charged 30 days after your last charge. You will not be charged the same day every month. Refund Refunds must be requested in writing via this HelpDesk. A refund is only available within the first 30 days of your membership. Refunds requested after renewal are not available. If you joined via the 14 day trail offer, refunds are NOT available. The trial provides the time necessary to determine whether or not Marketing University is for you. View More Questions Live Chat Most Asked Questions Access Marketing University Members Area You access your Marketing University Membership by logging in at: https://marketinguniversity.com/wp-login.php If you do not remember your password, please use the lost password utility as our support staff does not have access to members passwords. If you do not remember your UserName, please submit a ticket with the subject line of "Log in Help" and provide the email address and full name used when subscribing. Membership Cancellation To cancel your Marketing University membership please submit a ticket with the subject line of "Cancel Membership" Please make sure to provide the full name and email address associated with the subscription. **NOTE** You must cancel your membership PRIOR to your next bill date to avoid that month's subscription payment. Refunds will not be available for memberships canceled after the bill date. Affiliate Login Log into your Marketing University Affiliate Account at: https://payblue.com/m/affiliate/login/MarketingUniversity Your UserName is the email address associated with your Affiliate Account. If you do not remember your password, please use the lost password utility, as our help desk staff do not have access to affiliates passwords. Cancel Trial Membership To cancel your 14 day trial please submit a ticket with the subject line "Trial Cancellation" and provide the full name and email address used when signing up for the trail. **REMEMBER** You MUST cancel BEFORE your trial ends to ensure you are not charged. There is no refund available after the subscription has charged. Affiliate Sign Up Sign up to become a Marketing University Affiliate here: https://payblue.com/m/affiliate/register/MarketingUniversity Once you sign up, you can log in to get your affiliate links and tools. When Is My Billing Date Your billing date is on a 30 day schedule. Your card on file will be charged 30 days after your last charge. You will not be charged the same day every month. Refund Refunds must be requested in writing via this HelpDesk. A refund is only available within the first 30 days of your membership. Refunds requested after renewal are not available. If you joined via the 14 day trail offer, refunds are NOT available. The trial provides the time necessary to determine whether or not Marketing University is for you. View More Questions Check Existing Ticket If you've already created a ticket and just need to check the status of that ticket, simply enter the email address you used to create the ticket below and click the button. Click Here to Reset the Header You can customize the header by uploading two separate files. The background image and goes from the left side to the right side or the screen. The header image should contain your companies logo and anything else you wish to put on it. It will lay on top of the background image. The header image should be 1138 pixels wide and the same height as the background. Anything smaller than 1138 pixels will work as well (It centered across the top.) Below is an example of what your background image could look like: Below is an example of a header image. Note that it has a transparent background as it will lay on top of the background above (not required): Background Image: Header Image: Edit Knowledge Base Articles Article Name Assigned Category Priority URL Hits T Select an Option Select an Option Remove Selected Articles Access Marketing University Members Area Membership Questions 0 10 (Highest Priority) 9 8 7 6 5 4 3 2 1 0 (No Priority) View 293 T Membership Cancellation Membership Questions 0 10 (Highest Priority) 9 8 7 6 5 4 3 2 1 0 (No Priority) View 182 T Cancel Trial Membership Membersh...